Subscription Policies

1. Series Subscriptions
2. Add on tickets to your series
3. Choose-Your-Own Subscriptions (CYO)

By submitting this request form, you are requesting tickets for the 2013-14 season at the Mondavi Center. We will do our best to fulfill your request, but we do not guarantee that we can do so.

Series Subscriptions
A Series is one of the pre-selected packages of performances we have grouped together, such as Orchestra, Distinguished Speakers, or the Dance series. A series usually contains three to four events during a season. Renewing patrons who order the same series retain the same seating locations for each performance and may renew those same seats in future seasons. Series subscriptions have our biggest and best discount, 20% off the single-ticket price and the highest seating priority.

Add-On tickets to your series
Series ticket buyers may order tickets to individual events at a 15% discount. Add-On tickets may not be seated next to series locations.

Choose-Your-Own Subscriptions (CYO)
A CYO Plan is a flexible package of any five or more events from any series. You may pick five or more events and use the CYO discount price next to each performance listing. All CYO Plans are seated after Series Subscriptions and add ons. Free events or individual film events may not be applied towards a CYO Subscription.

Minimum order for the Choose-Your-Own Plan is five events. Request forms with fewer than five events will not be processed.

NOTE ON DEMAND

Mondavi Center has more than 2,500 subscriber households and limited seating capacity, so some series and events sell out quickly. We will do our best to fulfill your entire request but not all requests can be fulfilled. If we cannot meet your ticket request, we will make a reasonable attempt to contact you by e-mail and telephone. If we cannot reach you, we will prorate your order and send you the tickets we are able to fulfill.

Payment
If we are unable to issue tickets for any portion of your ticket request, a refund to the original method of payment will be issued for the appropriate amount.

You will receive an acknowledgement of your request within four to six weeks.

Tickets will be mailed in August.

Overpayments of $10 or less will be considered donations and will be refunded only upon request.

You may begin exchanging your tickets on August 9.

Definitions

Series Subscription Tickets: A package of multiple events in the current season. These subscriptions receive the highest seating priority.

Renewing: A patron who had a subscription order for the previous season and who now places a subscription order with us in the current season.

New: A patron who did not have a Mondavi Center Series Subscription or a CYO Plan in the previous season.

Contact Information:

Mondavi Center Ticket Office
Noon–6PM, Mon–Sat
Ticket windows also open one hour before all ticketed events.

By phone:
530.754.ARTS (2787)
1.866.754.ARTS (toll-free)
Patrons with disabilities: 530.754.2787
TDD: 530.754.5402

By mail:
Mondavi Center Ticket Office
University of California
One Shields Avenue
Davis, CA 95616-8543

How to pay:
We accept cash, checks (made payable to UC Regents), MasterCard, VISA, American Express, Discover Card and Mondavi Center gift certificates.

There is a $10 handling charge for all subscription orders.

Donor's Consent:
Donor’s Consent: The University is grateful for the support it receives from alumni and friends. One of the ways our thanks is expressed is through listing the names of donors in various publications. Please list your name on the order form. Should you wish that your name not appear as a donor, please write in the word "Anonymous" or call the Mondavi Center office at 530.754.5000.

Privacy Notice: The 1977 California Information Practices Act requires UC Davis to provide the following information to individuals asked to supply information about themselves: UC Davis is requesting this information to maintain accurate donor files in the Office of University Relations. Furnishing the information is strictly voluntary and it will be maintained confidentially. The information may be used by other university departments in the regular course of business but will not be disseminated to others except if required by law. You have the right to review your own data file. Inquiries should be forwarded to the Director of Advancement Services, University Relations, University of California, Davis, CA 95616.

It is the policy of the University of California, Davis, to utilize a portion of the gift principle and/or the short-term investment income on current gifts and grants to support the cost of raising and administering funds. The University of California does not discriminate in any of its policies, procedures, or practices. The University is an affirmative action/equal opportunity employer.

General Policies

Security
Mondavi Center will no longer allow patrons to bring large bags or backpacks into the building. Ushers will ask patrons to leave such items in their vehicles, and all bags may be subject to search. Thank you for your understanding and cooperation.

Parking
You may purchase parking passes for individual events for $7 per event at the parking lot or with your ticket order. Rates are subject to change. Parking passes that have been lost or stolen will not be replaced.

Group Discounts
Entertain friends, family, classmates, or business associates and save money. Groups of 20 or more qualify for a 10% discount. Payment must be made in a single check or credit card transaction. There is a $10 handling fee for group orders.

Secondary Market Ticket Purchases
The Mondavi Center Ticket Office does not replace tickets purchased through eBay, Craig’s List, StubHub, or any other secondary market. Tickets that are not purchased at the Mondavi Center Ticket Office are purchased at your own risk. We do not replace fraudulent tickets.

Please be advised that Mondavi Center cannot guarantee the authenticity of tickets obtained through any other source. Counterfeit and other invalid tickets will not be honored by Mondavi Center.

BUYER BEWARE
Should you opt to purchase tickets from a source other than the Mondavi Center ticket office, please keep in mind the following:

• Admission is not guaranteed if tickets are invalid.
• Tickets cannot be replaced if lost or stolen.
• Mondavi Center cannot contact you with information regarding time changes, show cancellations, or other pertinent information.

Ticket Exchanges

• Original tickets must be exchanged at least one business day prior to the performance. Exchange fees of $5 per ticket will apply. Subscribers and donors do not pay exchange fees.
• Tickets may not be exchanged after your performance date.
• If you exchange for a higher priced ticket, the difference will be charged.  The difference between a higher and lower priced exchanged ticket is not refundable.
• Event credits may be issued to donors and subscribers for all Mondavi Center Presenting Program events and expire June 30 of the current season. Event credits are not transferrable.
• All exchanges subject to availability. Exchanged tickets will not scan valid at the door.
• All ticket sales are final for events presented by non-UC Davis promoters.
• Performance tickets may not be exchanged for parking permits.
• No refunds

How to pay:
We accept cash, checks (made payable to UC Regents), MasterCard, VISA, American Express, and Discover Card and Mondavi Center gift certificates.

There is a $10 handling charge for all phone and internet orders.

There is a $1 per ticket Print-At-Home fee.

There is a $5 per ticket Exchange Fee.

Student Tickets
Student tickets are for full-time registered students 18 and older matriculating towards a degree with a valid ID card. All student ticket holders must show a valid student ID card at the door when entering the venue where event occurs. Students may be asked to provide transcripts to verify enrollment.

Canceled Performances
If a performance is canceled, you will receive a full refund or a credit toward another Mondavi Center event. Refunds are granted only for canceled performances. Handling and convenience charges are non-refundable.

Lost Tickets
If tickets are lost, the Mondavi Center Ticket Office will reissue the tickets to the ticket purchaser of record. Call the Ticket Office as soon as possible to arrange for your tickets to be mailed. If reissued tickets are requested within two weeks of the performance date, they will be left at will call.

Children
Children’s tickets are for all patrons ages 17 and younger. As a courtesy to other audience members, please use discretion in bringing a young child to an evening performance. All children, regardless of age, are required to have tickets, and any child attending an evening performance should be able to sit quietly through the performance.

Accommodations for Patrons with Disabilities
The Mondavi Center is proud to be a fully accessible state-of-the-art public facility that meets or exceeds all state and federal ADA requirements.

Patrons with special seating needs should notify the Mondavi Center Ticket Office at the time of ticket purchase to receive reasonable accommodation. Accessible needs should be stated in writing on the subscription order forms.

The Mondavi Center may choose to move a patron to another seat to give that accessible seat to another patron.

Requests for sign language interpreting, real-time captioning, Braille programs and other reasonable accommodations should be made with at least two weeks’ notice. The Mondavi Center may not be able to accommodate last-minute requests. Requests for these accommodations should be made when purchasing tickets at 530-754-2787 or TDD 530-754-5402.

Late Seating Policy
All events start promptly at the time printed on the ticket. Latecomers will not be seated until the first appropriate pause in the program, as determined by the artist. Thank you for your cooperation.

Electronic Courtesy
Cameras and recording devices of any type are not permitted at any Mondavi Center performance. Violators are subject to removal. Please remember to turn off all pagers, electronic watch alarms, and cellular phones before entering the theater.

Food and Beverages
A variety of food and beverages are available in the lobby. Food and beverages are permitted in the lobby area only.

Emergency Phone Number
An emergency phone is located with the house staff during performances. The caller must provide your name and seat location (level, section, row, seat). An usher will then find you and notify you of the call. The emergency phone number is 530-754-8641.

Note: Since event dates, times, or programs sometimes change, your e-mail address on your order form will help us communicate with you more effectively.

Privacy Policy

The Mondavi Center collects information from patrons solely for the purpose of gaining necessary information to conduct business and serve our patrons efficiently. We sometimes share names and addresses with other not-for-profit organizations. If you do not wish to be included in our e-mail communications or postal mailings, or if you do not want us to share your name, please notify us via e-mail, U.S. mail, or telephone.