I can’t attend an event, what are my options?
It’s a shame when life gets in the way of great art, but we understand that plans change. We offer both ticket exchange and donation options within the same season up to 6 p.m. the business day before your event. Submit this ONLINE REQUEST FORM to exchange or donate tickets.
Exchanges into a higher-priced performance or seating area may result in a price difference and unfortunately, we’re not able to offer a refund for exchanging into a lower-priced event or seating area.
Mondavi Center subscribers enjoy flexible, no-fee ticket exchanges. Subscribers may also return tickets for an event credit to be used within the same season.
Single ticket holders (non-subscribers) may exchange tickets for a $5 per ticket exchange fee. Tickets may also be returned for a tax-deductible donation to the Mondavi Center. Ticket donations must be done in-person or by phone before the event start time.
Can I get a refund?
Tickets are nonrefundable, except in the case of a canceled event; all sales are final. Tickets for past or missed performances may not be exchanged or donated. Live performance is dynamic: all programs and prices are subject to change.
I have lost my tickets, what are my options?
The Mondavi Center Ticket Office will reissue tickets to the account holder. Contact the Ticket Office via phone: 530-754-2787 or email: firstname.lastname@example.org to replace your tickets as soon as possible. The Mondavi Center does not replace tickets purchased through secondary markets.
What happens if an event is canceled?
If a performance is canceled, you will receive a full refund or a credit toward another Mondavi Center event. Refunds are granted only for canceled performances. Handling and convenience charges are non-refundable.
How do I become a subscriber?
Interested in becoming a subscriber and accessing valuable subscriber benefits? We have many packages to choose from based on your interests and budget. See our How To Subscribe page for more details.