The Mondavi Center and UC Davis are committed to providing healthy and safe facilities for audiences, performers, and staff. Based on campus, state, and CDC guidelines at the time of performance, protocols may be in place. We will continue to update our website with current protocols as information becomes available.
22-23 Season Health and Safety Protocols and Policies
Ticket Sales & Support
- General Information and Sales: 530.754.2787 | Tues-Fri 1pm-5pm
- E-mail: tickets@ucdavis.edu
- Mailing Address: Mondavi Center Ticket Office
One Shields Avenue - University of California, Davis, CA 95616-8543
- Ticket Office Location: 523 Mrak Hall Dr, Davis, CA 95616
On the east side of the Mondavi Center (facing towards the Buehler Alumni/Visitors Center).
Ticket Policies for the 22-23 Season
Do you charge ticketing fees?
We have two types of ticketing fees that go directly to supporting the work of our ticket-office staff:
- A one-time $20 fee for all subscription purchases that covers all processing fees, exchange fees, and service fees
- A $3.50 per-ticket fee for all single-ticket purchases (online, over the phone or at our windows)
I can’t attend an event, what are my options?
It’s a shame when life gets in the way of great art, but we understand that plans change. We offer both ticket exchange and donation options. Exchanges for another event in the current season, or donation requests, must be received by 5 p.m. the business day before your event.
Submit this form to exchange or donate tickets.
Exchanges are fee-free. Exchanging into a higher-priced performance or seating area may result in a price difference. We are not able to offer a refund for exchanging into a lower-priced event or seating area.
Mondavi Center subscribers may choose to return tickets for an event credit that may be used to purchase Mondavi Center Presents performances within the 22-23 season. All event credit will expire on June 30, 2023. After this date, any unused event credits become a donation to the Mondavi Center.
Can I get a refund?
Tickets are nonrefundable, except in the case of a canceled event; all sales are final. Tickets for past or missed performances may not be exchanged or donated. Live performance is dynamic: all programs and prices are subject to change.
I have lost my tickets, what are my options?
The Mondavi Center Ticket Office will reissue tickets to the account holder. Contact the Ticket Office via phone: 530-754-2787 or email: tickets@ucdavis.edu to replace your tickets as soon as possible. The Mondavi Center does not replace tickets purchased through secondary markets.
What happens if an event is canceled?
If a performance is canceled, you will have the option to receive a full refund or an event credit toward another Mondavi Center event within the same season. Refunds are granted only for canceled performances. Handling fees are non-refundable.
What can I do with my event credit?
All held event credit and credits obtained in the 2022-23 season may be used towards the purchase of Mondavi Center Presents performances within the 22-23 season. All accumulated event credit will expire on June 30, 2023. After this date, any unused event credits will become a donation to the Mondavi Center.
How do I become a subscriber?
Interested in becoming a subscriber and accessing valuable subscriber benefits? We have many packages to choose from based on your interests and budget. See our How To Subscribe page for more details.
House Policies
Arrive Early
We recommend that you arrive at least 30 minutes prior to event time. Events start promptly at the published time. If you arrive late, you and your party will be seated at an appropriate pause in the program or at intermission. For events without an intermission, you will be seated at an appropriate interval at the discretion of the house manager; in some situations, this can mean being given an alternate seat for the entirety of the event.
Getting Here
The Mondavi Center is conveniently located in UC Davis’ Gateway District on the south side of the main campus. From Highway 80 Take Exit #71 and proceed north on Old Davis Road.
Pick Up and Drop Off
A passenger loading zone is available in front of the Mondavi Center building on the west side of Mrak Hall Drive. Vehicles must circle Alumni Lane or proceed around the traffic circle at the end of Mrak Hall Lane to pull into the loading zone.
Parking
The main parking structure is located on Hilgard Lane, just south of the Mondavi Center building. Prepaid event parking can be purchased through ParkMobile. More information on UC Davis parking is available at Transportion Services. Customer service number for Park Mobile is 877-727-5457.
Security
Our floor-based air-circulation system and fire code regulations require that we check all bags over 8.5” x 11”. The complimentary bag check is located at the north end of the Yocha Dehe Grand Lobby. All bags may be subject to search. Thank you for your understanding and cooperation.
Eating and Drinking
Drinks, including alcoholic beverages, and light snacks will be available for purchase before each event. All food must be consumed in the lobby. Drinks will be allowed into the hall for select events.
Bringing Children to Events
All patrons must be ticketed, regardless of age. We strongly request that parents determine if their child can sit quietly for the duration of the performance. If you do find yourself with a restless young one, the lobby has multiple monitors on which parents can watch the event.
Digital Devices
During performances, we encourage our audiences to fully engage with the work on stage. While you’re welcome to take pictures before the show, during events please silence and stow all your digital devices.
Accessibility
We offer special accommodations for our patrons with disabilities. For more information on accessibility, including seating, listening devices, sign language interpreting, Braille programs, service dogs and other accommodations. Detailed information on accessibility can be found here.
Donor's Consent
Donor’s Consent: The University is grateful for the support it receives from alumni and friends. One of the ways our thanks is expressed is through listing the names of donors in various publications. Please list your name on the order form. Should you wish that your name not appear as a donor, please write in the word "Anonymous" or call the Mondavi Center office at 530.754.5000.
Privacy Notice: The 1977 California Information Practices Act requires UC Davis to provide the following information to individuals asked to supply information about themselves: UC Davis is requesting this information to maintain accurate donor files in the Office of University Relations. Furnishing the information is strictly voluntary and it will be maintained confidentially. The information may be used by other university departments in the regular course of business but will not be disseminated to others except if required by law. You have the right to review your own data file. Inquiries should be forwarded to the Director of Advancement Services, University Relations, University of California, Davis, CA 95616.
It is the policy of the University of California, Davis, to utilize a portion of the gift principle and/or the short-term investment income on current gifts and grants to support the cost of raising and administering funds. The University of California does not discriminate in any of its policies, procedures, or practices. The University is an affirmative action/equal opportunity employer.
Privacy Policy
The Mondavi Center collects information from patrons solely for the purpose of gaining necessary information to conduct business and serve our patrons efficiently. We sometimes share names and addresses with other not-for-profit organizations. If you do not wish to be included in our e-mail communications or postal mailings, or if you do not want us to share your name, please notify us via e-mail, U.S. mail, or telephone.