I can’t attend an event, what are my options?
Submit this ONLINE REQUEST FORM to exchange or donate tickets. Tickets may be exchanged for another event within the same season by 6 p.m. the business day before the event.
Exchanges into a higher-priced performance or seating area may result in a price difference and is the responsibility of the ticketholder. There is no refund for exchanging into a lower-priced event or seating area.
Mondavi Center subscribers enjoy flexible, no-fee ticket exchanges. Subscribers may also return tickets for an event credit to be used within the same season.
Single ticket holders (non-subscribers) may exchange tickets for a $5 per ticket exchange fee.
Tickets may also be returned for a tax-deductible donation to the Mondavi Center. Ticket donations must be done in-person or by phone before the event start time.
There are no refunds.
I have lost my tickets, what are my options?
The Mondavi Center Ticket Office will reissue tickets to the account holder. Contact the Ticket Office [hyperlink to email@example.com] to replace your tickets as soon as possible.
The Mondavi Center does not replace tickets purchased through secondary markets. Tickets not purchased directly from the Mondavi Center Ticket Office are purchased at your own risk. These tickets cannot be replaced if lost or stolen, and admission is not guaranteed if tickets are invalid or fraudulent.
How do I become a subscriber?
Interested in becoming a subscriber and accessing valuable subscriber benefits? We have many packages to choose from based on your interests and budget. See our How To Subscribe page for more details.
What happens if an event is canceled?
If a performance is canceled, you will receive a full refund or a credit toward another Mondavi Center event. Refunds are granted only for canceled performances. Handling and convenience charges are non-refundable.