Accessibility @ The Mondavi Center
Mondavi Center is proud to be a state-of-the-art, public facility that meets or exceeds all state and federal ADA requirements and is fully accessible to patrons with disabilities.
We want all of our patrons to have a great experience at the Mondavi Center. In order for us to provide the best available seats to suit your needs, please let our ticket office staff know at the time of purchase if you or someone in your party requires special seating. We may not be able to accommodate special needs seating requests made at the performance. To speak to our ticket office agents about special needs seating requests, call the Mondavi Center Ticket Office at 530.285.0992 (TDD 530.754-5402). Please see the accessibility seating maps at the bottom of this page.
Seating for patrons utilizing mobility devices and for their companions are located at all levels and prices for all performances. Additionally, there are transfer arm seats located in the Orchestra and Orchestra Terrace levels for those patrons who are able to transfer from their mobility device into a fixed theatre seat. Our volunteer ushers are available at the doors to both Jackson Hall and the Vanderhoef Studio Theatre to assist you in getting to your seat. Please note that for your safety our ushers are not able to physically assist you into a theatre seat from your mobility device.
If there is anything else that we can do to assist you, and to make your visit to the Mondavi Center more enjoyable, please let our house staff know!
Purchasing Accessible Tickets Online
To locate accessible seating, please use our Select-Your-Own Seat option. There are accessible seats in every section of Jackson Hall and the Vanderhoef Studio Theatre, however, some areas may be sold out. For further assistance call the ticket office at 530.285.0992.
When purchasing accessible seating, you are acknowledging that you or a member of your party requires accessible seating.
Hearing and Visual Assistance
Assistive Listening Devices (ALDs) are available for performances in Jackson Hall and the Vanderhoef Studio Theatre. ALDs for Jackson Hall can be used with or without hearing aids are available for patrons who have difficulty understanding the dialogue or song lyrics. They may be checked out at no charge from the Patron Services desk near the lobby elevators. Mondavi Center requires an ID to be held at the desk until the device is returned.
Requests for sign language interpreting, real-time captioning, Braille programs and other reasonable accommodations should be made with at least three weeks notice. Mondavi Center may not be able to accommodate last-minute requests. Please call the Ticket Office to make accommodations requests: 530.285.0992.
Mondavi Center welcomes working service animals that are necessary to assist patrons with disabilities. Service animals must remain on a leash or harness at all times. Please contact the Mondavi Center Ticket Office if you intend to bring a service animal to an event so that appropriate seating can be reserved for you.
Jackson Hall Accessibility Map
Orchestra & Orchestra Terrace
Grand Tier (left) and Upper Tier (right)
Click on Jackson Hall Accessibility Diagrams for a downloadable PDF.